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Tan Mei Mei, a matron in a general hospital, found that the nurses in Pulau Angsa General Hospital often complain about the extreme stress
Tan Mei Mei, a matron in a general hospital, found that the nurses in Pulau Angsa General Hospital often complain about the extreme stress that they are facing at work due to the lack of emotional support. She records all the complaints received according to the ward to date in the hospital's book of complaints. In order to test how far each complaint is true, Tan Mei Mei decides to conduct a research concerning the relationship between the perceived emotional support and the stress faced by the nurses. The Pulau Angsa General Hospital is divided into 3 divisions, the accident ward, the children's ward and the maternity ward. According to the report, the nurses at the accident ward are the most stressed. Tan Mei Mei then arranged a strategy whereby two counselors will be stationed at the accident ward, 1 counselor at the maternity ward while no counselor will be placed at the children's ward. She will begin the strategy today. After a month she will check the hospital's book of complaints to ascertain whether the complaints have increased or decreased.
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