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Nadia has just launched a home cleaning service and within hours she was fully booked. She wished there were more hours in the day and
Nadia has just launched a home cleaning service and within hours she was fully booked. She wished there were more hours in the day and more days in the week. What is this an example of? a. heterogeneity - services are less standard b. perishability - once consumed it is gone c. intangibility - there is nothing concrete about a service d. inseparability - services are produced and consumed at the same time
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