1. Name four price performance measures.
2. Name two cost effectiveness measures.
3. Name seven revenue measures.
4. Name three quality measures
5. Name five time, delivery, and responsiveness measures
6. Name three innovation measures
7. Name seven sustainability measures
8. Name all asset and integrated SCM measures.
9. List administration, efficiency, overhead cost measures
10. List ten strategic performance measures
11. List 4 internal customer satisfaction measures
12. Discuss the major pitfalls in developing a performance measurement system.