Namez- lntmgt Quiz ch 1 8. 2 {30 marks 1. An organization is a transformational process that takes outputs and creates inputs ready for consumption T / F 2. Accountability is where a manager has to answer to the subordinate workers she has working under her. T / F 3. The barrier that stops people for progressing up the ladder in an organisation is known as the glass ceiling T /F 4. Globalization has increased the interdependence of resource ow and decreased the level of business competition T/ F 5. The Hawthorne studies were successful in proving that physical conditions were the key factor that impacted on the productivity of a worker. TIP 6. Which of the following would be consider stakeholders of a business? 3] Customers c] Government b] Shareholders d) All oftheabove 7. Which of the following situations will result in the highest level of uncertainty that a company could face in its external environment a) Low rate of change & a low level of complexity in the external environment b} High rate of change & a low level of complexity in the external environment c) Low rate of change & a high level of complexity in the external environmenll d) High rate of change & a high level of complexity in the external environment 8. When an organisation is dedicated to serving the customers and management in supporting its workers, the company is using which of the following models a] Management pyramid c) The management tree b) The upside down pyramid d) All of the above 9. Which ofthe following skills does a lower level manager use more often than a top level manager? a) Conceptual skills c) Technical skills b) Human skills d) None of the above c-cessibiliw: Good to no