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NARRATIVE The Meter Reader prints the Meter Forms for each customer, and then prints a Customer List and compares the Meter Forms with the Customer

NARRATIVE

The Meter Reader prints the Meter Forms for each customer, and then prints a Customer List and compares the Meter Forms with the Customer List. On site, the Meter Reader enters the current meter reading on the Meter Forms and checks the name off the Customer List. Back in the office, the Meter Reader enters the data from the Meter Forms into the computer before sending the hardcopy Meter Forms to the Meter Processing Clerk.

The Meter Processing Clerk generates a Customer Activity Report on the computer, and then compares the Meter Forms with the Customer Activity Report before sending the report and forms to the Meter Manager who reviews and approves the Customer Activity Report and notifies the Meter Processing Clerk. The Meter Processing Clerk prints the Customer Activity Report and sends it to the Billing Clerk.

The Billing Clerk prints Customer Bills, and then compares the Customer Bills with the Customer Activity Report, and then prints two copies of the Customer Billing Report. The Billing Clerk sends one copy to the Meter Processing Clerk and another copy to the Meter Manager.

Create a Business Process Diagram (BPD) using this narrative

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