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Natalie is a middle level manager and a change champion at Carlton Corp. The frontline workers of the organization execute their tasks with anger and
Natalie is a middle level manager and a change champion at Carlton Corp. The frontline workers of the organization execute their tasks with anger and depression. They feel that they are harassed and ignored by top management. As a change champion, Natalie should: A forgive frontline workers who repeatedly destroy trust. B not influence her superiors and the top management team. not trade currencies with frontline workers over whom she has no authority. D exclude frontline workers from the change processes. E express sincere gratitude to frontline workers for their work
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