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National University of Samoa Faculty of Business & Entrepreneurship Department of Management, Tourism & Hospitality IA AO SAMOA DIPLOMA TOURISM TTS201: HOTEL ADMINISTRATION & MANAGEMENT

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National University of Samoa Faculty of Business & Entrepreneurship Department of Management, Tourism & Hospitality "IA AO SAMOA" DIPLOMA TOURISM TTS201: HOTEL ADMINISTRATION & MANAGEMENT Individual Assignment Due Date: Wednesday, 24th March 2023 ASSIGNMENT 1 DOCUMENTARY CASE STUDY Weight: 10% Introduction The aim of this assignment is to use your knowledge and understanding from this course TTS201 Hotel Administration and Management to identify and discuss Design and Structure and Human Resource Management aspects from "The Making of Crossroads, Maldives" Documentary Case Study. Task: The Making of Crossroads, Maldives Documentary (20 Marks) Watch the Documentary and discuss the following questions. 1. Why did they opt to use precast building slabs instead of mixing the cement on site when building the Crossroads Maldives? (4marks) 2. What are some of the ways that Crossroads Maldives ensure that their staff are well looked after? (4marks) 3. Can you identify a human resource management issue with the use of technology like the bed sheet press and folding machine? (4marks) 4. Identify and discuss two (2) design features of the Crossroads Maldives that considered the safety of tourists or guests. (2marks) 5. What are examples of services offered at the Crossroads Maldives that cater for the preferences of guests? (4marks) ALL ASSIGNMENTS MUST BE TYPED (2marks) . Front Page (Name, ID, Course Name & Title, Assignment Number) . Font: (Style) Times New Roman (Size) 12 . Include Headings and Numbering

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