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naya decides to purchase a convertible from Jupiter Cars and tells her friend James about it . James cautions Anaya because his experience with Jupiter
naya decides to purchase a convertible from Jupiter Cars and tells her friend James about it James cautions Anaya because his experience with Jupiter Cars had been unpleasant. Anaya still places an order with Jupiter Cars because the offer was appealing. However, Anaya is worried about the quality of the convertible and Jupiter Cars' customer service. In this case, which of the following types of expectation does Anaya demonstrate?
a
Equitable expectation
b
Ideal expectation
c
Predictive expectation
d
Normative expectation
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