Ne otiation Skills and Ti 5 Listening skills - Listen carefully and observe the other side's behavior. - Poor listeners miss opportunities! Analytical Skills Analytical Skills are basic for problem-solving situations. Be professional and control your emotions. A loss of control could cause you to think irrationally. to loose negotiations and can lead to unfavorable results. Communication skills To succeed in business negotiations. you have to communicate clearly and effectively. 0% Be patient and respect the other side - Always be respectful to your opponent. Be patient even it the other side is not. Your behavior during business negotiations make impressions. - Keep calm. Use tact and diplomacy. - One of the aims of negotiations is to make good business relationships. Problem-solving skills It is very important to have the ability to identify the problem and to nd the way to solve the problem. Persuasive skills Use both verbal and nonverbal persuasion and influencing skills. SUPPLY QUALITY Order lead time Specification compliance Cancellation windows Inspection criteria 00000 Supplier safety stock PRICE 00000 Rejection procedures Delivery frequency Purchase order price Functionality compliance Supply flexibilities Volume discounts Design changes Price breakdown procedures Pricing review period 00 00 0 0 00 SUPPORT TRANSPORTATION Payment term Technical support Delivery terms Purchase currency Product research, Delivery points Exchange rate terms development and design 1OOO Loading and unloading Payment of taxes Information sharing Shipping documents Spare parts 0000 requirement and Training guidelines Contact points and management support Material warranty7 powerful steps for successfully negotiating in purchasing Postprocessing of the negotiation Setting negotiation goals Conclusion Organization of the 8* . negotiation Preparatlon Negotiation Entering the phase negotiation applying of conversation negotiation strategies Analyzing phase of the negotiation