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need a solution on what kokko foods should do mothy and whose height is the frequency or relative Caroline pressed Kelly and Jennifer to coosider

need a solution on what kokko foods should do
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mothy and whose height is the frequency or relative Caroline pressed Kelly and Jennifer to coosider other. We are peepared to reduce cur prices by 15 percent, which suppliers. Based on her previoas experience parchasing represents a price of $355,000 for the entire package. I am similar prodacts. Caroline included HKH Group (HKH) sure you will find this an attractive proposal, I will send and Ellis Controllers (Ellis) on the bid list. Boeh suppliers. you the revised quote in an email later today." were large, well-established firms with proven technolo-_ Since Caroline had not commanicated the outcome of gies, and were able to supply product that met or exceeded. The bid to either Ellis or HKH, she decided to call her conspecifieations. Both HKH and Ellis PLCs were used tact at Ellis, John Ly, with whom she had a good workat other Kokko plants, and Caroline tid not expect any ing relationship. During their conversation on July 12, switcting costs if either company was selected to provide. Caroline explained to lohin that she had received a revised controllers for the Springfield plant. bid from the incumbent supplier, which was "considerEach company submitted bids on the June 30 RFQ. ably loser" than his bid. Caroline indicated that under the deadline. Ellis had the lowest cost at $400,000, while circumstances she felt it was fair to allow John the opporMcCaig's quose was $420,000 and HKH submitted tunity to amend his price if he wanted to do so. Carotine a bid of $430000. Carolibe bad a conference call with did nos divulge specifics of McCaig's pricing daring the Kelly and Jennifer on Friday, July 7 to review the bids. conversation. John thanked Caroline for the opportunity Both Kelly and Jeanifer were clearly disappointed that and responded the next day in an email offering a revised McCajg was not the lowest bidder. Kelly commented. price of $350,000. Caroline called Kelly and Jenaifer later "The MeCaig controllers have been reliable and worked. that afternoon to update then on the developments and well. Our technicians and operators are used to working confirmed that sbe was prepared to award the contract to with this equipment. With the millions of dollars that we Ellis for 5350,000 the follewing week. are spending on new automation equipenest, docs it make Mense to switch PLC supplien for 520,0000 However, Caroline siood her ground in the mocting, reminding both individuals that all three sappliers were qualified and the : About 9,00 a.m. on Monday, July 17, Carobine received the process established at the oatset was to accept the bid following email, marked urgen, from Stephen West: "After with the losest price - is this case Eilis. ceareful consideration, we would like to furner amend our The following Monday morning. July 10, Siephen quote for the controlkers for Springfield plant to 5335.000. West called Caroline to discuss his bid: "I spole to my. Kokko Fonds is a valued cuacemer and looks forward to at manager, and we don'i want to lose this basines. So I continued stroeg relationship." Caroline wondered, what, if. wanted to speak to you before any decisions were made. anything, the should do about Stephen's email

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