12. Record keeping, payroll, and simple inventory problems are examples of a structured b. semistructured e unstructured d. pseudostructured decisions. 3. Which of the following functions is coordinated by a supply chain management (SCM) system? a. Procuring materials and transforming them into intermediate and finished products or services b. Capturing information about customer interactions for sales personnel and customer service representative e. Focusing on long-term relationships with customers d. Improving budget allocation and managing cash flows