need help with this-3

Malia worked as a house cleaned for the same hotel for 15 years. Her service was impeccable she was cooperative, polite to guests, and always punctual On one occasion, one of the guests reported her for failing to clean their room to a reasonable standard! The hotel management instantly dismissed her because of this complaint. What approach should management have taken!? O Given her appropriate reasonable notice O Paid her in lieu of notice O Used progressive discipline Asked her to resign