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nerrod Company sells its products at $840 per unit, net 30. The firm's gross margin ratio is 40 percent. The firm has estimated the following

nerrod Company sells its products at $840 per unit, net 30. The firm's gross margin ratio is 40 percent. The firm has estimated the following operating costs:

Activity Cost Driver and Rate
Sales calls $ 570 per visit
Order processing $ 185 per order
Deliveries $ 80 per order + $0.50 per mile
Sales returns $ 95 per return and $3.0 restocking per unit returned

Nerrod Company has gathered the following data pertaining to activities it performed for two of its customers:

XBT NINTO
Number of orders 27 2
Number of parts per order 670 2,170
Sales returns:
Number of returns 4 10
Number of units returned 40 50
Number of sales calls 14 10
Miles per delivery 10 20
Shipping terms FOB, Factory FOB, Destination

What is Nerrod's total customer-sustaining cost applicable to Ninto?

Multiple Choice

  • $570.

  • $770.

  • $5,700.

  • $8,000.

  • $8,120.

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