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Neve Commercial Bank is the only bank in the town of York, Pennsylvania. On a typical Friday, an average of 20 customers per hour arrive
Neve Commercial Bank is the only bank in the town of York, Pennsylvania. |
On a typical Friday, an average of 20 customers per hour arrive at the bank to transact business. This process is Poisson |
There are currently two tellers at the bank |
The average time required to transact business is 5 minutes. |
The service times for the transactions follow the exponential distribution. |
a) what type of system is this? |
b) what are the parameters for the arrival and service processes? |
c) The probability that the bank is empty. |
d) The average number in the queue. |
e) The average number in the system. |
f) what is the average time in queue? |
g) The average time in the system. |
h) CEO Benjamin Neve is concerned about the waiting time being too long. Should he be concerned? And if yes, what would you recommend he does? |
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