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New customers often complain about the number of forms they are asked to complete. What is the best way to prime customers to make the
New customers often complain about the number of forms they are asked to complete. What is the best way to prime customers to make the paperwork more acceptable?
"I understand. But these forms are required by law, so unfortunately we don't have any control over them."
"I know it's a lot to fill out. Don't worry if you get confused by all these forms, I'll check everything for mistakes."
"I hear you, a lot of customers are frustrated having to complete all these forms. Doing so now will ensure your future appointments go much faster."
"I hear you, a lot of customers are frustrated by having to complete all these forms. You'll get through them."
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