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ngersoll Rand operates as a manufacturer in four segments: Air Conditioning Systems and Services, Climate Control Technologies, Industrial Technologies, and Security Technologies. They installed an

ngersoll Rand operates as a manufacturer in four segments: Air Conditioning Systems and Services, Climate Control Technologies, Industrial Technologies, and Security Technologies. They installed an Oracle enterprise system, a supply chain system and a customer relationship management system. They boast the following results:1. Decreased direct product costs by 11%2. Increased labor productivity by 16%3. Increased inventory turns by four times4. Decreased order processing time by 90% and decreased implementation time by 40%5. Ensured minimal business disruption6. Streamlined three customer centers to oneTake each of these results and explain how the three systems (Enterprise system, supply chain system and customer relationship management system)

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