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Some employees at Boeing used desinformation to deceive FAA regulators and airlines about the amount of additional pilot training required to safely fly the 737 MAX. This information distortion represented an) barrier Multiple Choice medium encoding teedback Over time, some of the employees at Boeing and at the federal agencies charged with regulating the company become increasingly convinced that they were powerless to change Boeing's culture or the profit-driven decisions of the company's leadership According to expectancy theory, these employees and regulators were experiencing Multiple Choice low expectancy high instruments lowance