Noise & Disturbance Complaints Drink Driving V 2 You are working a quiet Wednesday behind the bar in the local sports club. X Drink Spiking You serve a woman who orders a glass of wine. Almost immediately she returns and asks for another. Five minutes later she returns and orders beer. Harm Minimisation National She quickly returns for a glass of wine, and a gin and tonic. You look at her table and see she is alone. You Campaigns watch her go to the wine tasting table and return with multiple samples. State Campaigns A short time later, she is back at the bar for a triple-shot vodka and soda. Provide Information The woman is displaying signs of what? Legislation & Agencies Attempt 1 Training Requirements intoxication and alcohol abuse Intoxication - Queensland Intoxication - Northern Territory Assessor feedback Intoxication - South Australia Refer to the course module on intoxication Intoxication - Western Australia v It has a section on the drinking pattern Intoxication - Other States WHAT is the name of that pattern? Signage - Queensland Outcome: Not yet satisfactory Signage - WA Signage - South Australia, V 3 Following on from the previous question, list one action you should take. X Tasmania & Victoria Signage - Northern Territory Attempt 1 Minors & ID attempt to ask her to leave as she is showing signs of intoxication and offer to call her a taxi to ensure her safety Refusal of Service Communication Methods Assessor feedback Dos & Don'ts HOW can you prevent erratic drinking WITHOUT refusing service? Safe Transport Outcome: Not yet satisfactory Difficult SituationsTraining Requirements Intoxication - Queensland List three strategies staff could have taken to prevent Barry and Louise getting intoxicated. X Intoxication - Northern Territory Type your answer in the box below. Intoxication - South Australia v Attempt 1 Intoxication - Western Australia v offering a drink of 500ml per hour to encourage slow drinking, offering water after every drink the Intoxication - Other States customer takes per hour keeping the customer hydrated, discouraging arguing the management to ban Signage - Queensland Assessor feedback Signage - WA Refer to the course notes on Preventing Intoxication Signage - South Australia, water is correct Tasmania & Victoria Outcome: Not yet satisfactory Signage - Northern Territory v Minors & IDLegislation & Agencies Training Requirements 3. The situation with Greg continues to escalate. What would you do if you felt the situation was too much for Intoxication - Queensland you to handle? Intoxication - Northern Territory Attempt 1 Intoxication - South Australia Intoxication - Western Australia v Then may be able to bar the customer for an extended period, bar the customer from multiple venues for an extended period of time or Intoxication - Other States Assessor feedback Signage - Queensland Signage - WA WHO should you call to assist you with this customer? Signage - South Australia, Outcome: Not yet satisfactory Tasmania & Victoria Signage - Northern TerritorySale of Undesirable Liquor Products 7. People are affected by alcohol in different ways. List the seven (7) factors that can influence the effect X alcohol has on a person? Noise & Disturbance Complaints List seven (7) answers Drink Driving Drink Spiking Attempt 1 Harm Minimisation National Campaigns 1. addiction 2. abuse 3. relationship problems 4. weight 5. dehydration 6. genetic risk 7. various health issues State Campaigns Assessor feedback Provide Information Legislation & Agencies Refer to the course notes for the factors that influence an individuals response to alcohol? Training Requirements Outcome: Not yet satisfactory Intoxication - Queensland v