Nonverbal Communication in Negotiation (Wheeler & Nelson) .

Emotion and the Art of Negotiation (Wood Brooks)

Think Win-Win, Principles of Interpersonal Leadership (Covey)

Using the three readings listed write and direct an executive memo to the company's new Director of Negotiations to teach him/her the ropes. Using these three assigned readings, provide this new employee with the best advice on how to develop the use of soft skills discussed in these readings to prepare for formal negotiation sessions.