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Norah is an outdoor pool manager for her local YMCA. In this role, Norah supervises the outdoor poc staff and promotes youth development and healthy

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Norah is an outdoor pool manager for her local YMCA. In this role, Norah supervises the outdoor poc staff and promotes youth development and healthy living, and social responsibility among the outdoor pool staff. Norah has noticed several members of the outdoor pool staff taking smoking breaks in their designated outdoor break area. Although, this area isn't designated as non-smoking, it is in view of the outdoor pool and therefore in view of the YMCA members utilizing the outdoor pool. Norah has decided to designate the break area as non-smoking and request that the outdoor pool staff refrain from smoking during their shift. The outdoor pool staff, not surprisingly, has some concerns about this new policy. Norah should: a. request neutral arbitration from a trusted manager. b. explain her decision and proceed with the new rule. c. fire the pool staff that is challenging her decision and hire new employees. d. create a code of ethics that prevents smoking at the YMCA. e. abandon her decision and allow the outdoor pool staff to continue smoking in the break area

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