North Hills College has decided to implement a new registration system that will allow students to register online, as well as in person. As IT manager, you decide to set up a JAD session to help define the requirements for the new system. The North Hills organization is fairly typical, with administrative staff that includes a registrar, a student support and services team, a business office, an IT group, and a number of academic departments. Using this information, you start work on a plan to carry out the JAD session.

• Background This section provides information about the system, processes, and other aspects of the system such that the reader can understand the business problem in the context of the system.
• Problem Statement This section should clearly state the problem to be solved, why it is a problem, and how it impacts the system.
• Audience This section should discuss your communication plan, identify the different audience types in the project, and what type of information is communicated to each audience type.