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North Platt Machinery Company manufactures a shaft that must fit inside a sleeve. The firm has just received an order of 57,000 units from Southernstar

North Platt Machinery Company manufactures a shaft that must fit inside a sleeve. The firm has just received an order of 57,000 units from Southernstar Exploration Company for $160 per unit. North Platt can manufacture the shaft at $130 per unit. Southernstar desires the diameter of the shaft to be 1.282 cm. The diameter of the shaft must not be less than 1.257 cm in order to fit properly inside the sleeve. To be able to insert the shaft into a sleeve without the use of force, the diameter cannot be larger than 1.307 cm. A defective shaft is discarded and a replacement has to be shipped via express freight to locations around the world. North Platt estimates that the average cost of handling and shipping a replacement shaft will be approximately $150. Shown below are the diameters from a sample of 100 shafts manufactured during a trial run:

Diameter Number of Units Diameter Number of Units Diameter Number of Units
1.239 2 1.280 7 1.299 3
1.247 3 1.281 8 1.300 2
1.257 4 1.282 23 1.301 6
1.265 3 1.283 9 1.305 2
1.269 3 1.284 4 1.307 2
1.277 4 1.287 3 1.311 1
1.279 7 1.295 3 1.327 1

Required:

Set up an Excel spreadsheet that uses a Taguchi quality loss function to determine:

1. The expected loss (total quality cost) per unit, E[L(x)], from this process. (Do not round intermediate calculations. Round your answer to 2 decimal places.)

2. The diameter tolerance that should be set for the manufacture of the shaft. (Do not round intermediate calculations. Round your answer to 4 decimal places.)

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