Northeast Colorado Energy Systems (NCES) manufactures generators for commercial use and is planning to enter the residential market. You and your classmates are employees of NCES and have been tasked with making sure that the residential generator will be a hit with the customer population. You have decided that QFD is the best tool to use.

Why is QFD useful for this purpose?

How will you obtain VOC input?

How will you evaluate the interrelationships for the "whats" and "hows"?

Develop consensus with your classmates on the use of QFD for this purpose.