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Northwest General Hospital Micro-logistics Delivery Plan Northwest General, a large hospital in Providence, Rhode Island, has initiated a new procedure to ensure that patients receive
Northwest General Hospital Micro-logistics Delivery Plan Northwest General, a large hospital in Providence, Rhode Island, has initiated a new procedure to ensure that patients receive their meals while the food is still as hot as possible. The hospital will continue to prepare the food in its kitchen, but will now deliver it in bulk (not individual servings) to one of three new serving stations in the building. From there, the food will be reheated, meals will be placed on individual trays, loaded onto a cart, and distributed to the various floors and wings of the hospital. The three new serving stations are as efficiently located as possible to reach the various hallways in the hospital. The number of trays that each station can serve are shown below: There are six wings in Northwest General that the serving stations are to deliver the means to. The number of patients (i.e. the needed number of meals) in each wing is tabulated below: The purpose of this analysis and logistics design is to maintain the temperature of the hot meals that the patients receive. Therefore, the amount of time needed to deliver a tray from a serving station will determine the proper distribution of food from serving station to wing. The table below summarizes the time associated with each possible delivery route
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