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Northwestern Data Systems has adopted a new organizational approach with regard to information flow, ensuring that employees have access to the data they need, when

Northwestern Data Systems has adopted a new organizational approach with regard to information flow, ensuring that employees have access to the data they need, when they need it. Aware of this new approach, Stacy, an administrative assistant working for a manager in the sales department, requests a report regarding disciplinary action on a manager outside her department. Despite the new company policy, her request is denied, most likely because


Stacys supervisor has a responsibility to give information but not a right to receive it.

free flow of information is an attitude rather than a guide to specific actions.

the new approach does not apply to internal matters, but only to customer relations.

as a policy, free information flow applies only to top management.

neither she nor her supervisor has any demonstrable reason to access such information.

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