Norton started an online dating company five years ago to bring together individuals based on their taste in movies, and he has finally achieved his dream of growing his organization. Norton is a perfectionist, and initially, he had only three employees, all as detail-oriented as himself. They had no problem ensuring standardization across the company. As he hired more employees, however, standard processes became a little blurry, and employees were now using various types of written communications for all different purposes. Norton wants to create a reference document for his employees that outlines the exact situations in which they should use the different types of written communications: letters, reports, emails, and memos. What functions do each of these communications typically have? Provide a hypothetical way that each type of communication could be applied by Norton's employees