Answered step by step
Verified Expert Solution
Question
1 Approved Answer
Note: this background information is fictitious and does not describe specific efforts currently underway at Tesla. As such, any internet search for more information beyond
Note: this background information is fictitious and does not describe specific efforts currently underway
at Tesla. As such, any internet search for more information beyond what is provided below will yield no
useful results. This context is however, based off emerging research that suggests the technology is
feasible. Again, you are not expected to familiarize yourself with the technical feasibility of wireless
charging you should only focus on how userscustomers may utilize this technology.
Tesla has been a pioneer in electric vehicles EVs and was a first mover in establishing a robust network
of EV charging stations. With the continued growth in the EV market, Tesla has opened its charging
infrastructure to many other automakers, allowing owners of nonTesla EVs to charge their vehicles at
Teslaowned stations. While charging stations add considerable value to EV owners, the overall network
of EV charging stations is still rather limited and is nowhere near as robust as the network of gas stations
serving traditional internal combustion engine vehicles.
As Tesla continues to evaluate how to build out its supercharger infrastructure, it is also rethinking the
overall EV charging experience. In particular, they are intrigued by new a technological advancement
known as wireless peertopeer charging WPPC This technology would allow a vehicle with sufficient
battery levels to transmit some of that energy to another vehicle that is within a certain range about
ft without the need for plugs or wires connecting the two vehicles.
Tesla engineers have already proven that WPPC is technically possible and they will continue to work on
improving this technology so that it is safe, scalable, and reliable. While the engineering teams continue
to work on the technical aspects of WPPC they have asked you to begin thinking about how customers
will actually use this technology.
Tesla understands that it will need to build a platformbased app that allows EV owners to buy or sell
energy for their batteries. Tesla owners interested in selling excess battery capacity would be able to
specify what percentage of their battery charge they are NOT willing to sell so that they wont ever fall
below the percentage they need to drive home in their vehicles and at what price they are willing to
sell the remaining energy stored in their vehicles battery. The app would be linked to the owners Tesla
vehicle to determine its current location and battery status such that this information can be published
on the platform for other users to buy battery power from the parked vehicle.
A Tesla owner who wants to charge their vehicle but is not near a plugin charger could then use the
WPPC app to search for a vehicle that has excess battery capacity available for sale. The app then shows
them the locations and charging prices of all Teslas that are nearby and how much energy each EV has
available to sell similar to how Uber displays the locations of nearby drivers The customer can select
an available EV they wish to charge from, then drive to within ft of that vehicle.
Once within range and parked, the app can then securely authenticate the two vehicles, which will allow
the charging vehicle to begin sending energy to the vehicle needing a charge. When the customer has
finished charging their EV the app debits the customers bank account by the amount of the charge
plus a small service fee for Tesla and credits it to the bank account of the owner of the charging
vehicle. All of this can be done without the two Tesla owners directly interacting with one another
they both simply need to leave their cars in place until the transfer of energy is complete.
While Tesla believe the idea for creating this platformbased app is a good idea, there are some
uncertainties around how to design such an app to include compelling features that users will truly
value. Specifically, the platform can only work efficiently if there are enough sellers of excess battery
power and buyers wishing for a quick recharge without needing to drive to a charging station. As
such, Tesla has asked you for ideas for how to offer a compelling value proposition to users on both
sides of this platform and would like to see a completed Lean UX Canvas to guide their thinking as they
continue to develop this platform. using this Information make me a lean UX canvas that business problem, users, hypotheses, solutions, What's the most important thing we need to learn first, business outcomes, user outcomes and benefits
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started