Novex Company keeps careful track of the time to complete customer orders. During the most recent quarter, the following average times were recorded per order: Wait time 13.0 days, Inspection time 1.4 days, Process time 2.0 days, Move time 1.6 days, Queue time 5.0 days. Goods are shipped as soon as production is completed.

Required:

1. Compute the throughput time.

2. Compute the manufacturing cycle efficiency (MCE).

3. What percentage of the production time is spent in nonvalue-added activities?

4. Compute the delivery cycle time.

B) What is meant by the terms Balance scorecard and the cost indifference point?