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Now turn your thoughts to the balanced scorecard. Work from each of the strategies In the dlagl'8m to suggest performance measures for each of the

Now turn your thoughts to the balanced scorecard. Work from each of the strategies In the dlagl'8m to suggest performance measures for each of the four balanced scorecard perspectives: financial, customer, Internal business process, and learning and growth. Remember that there should be a cause and effect relationship between S1J'ategles and measures.

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What you measure is what you get Senior executives understand that their organizations measurement system strongly affects the behavior of managers and employees Executives also understand that tradit... blur-text-image

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