Nuke-It-Now manufactures microwave ovens. The following represents the financial information from one of its manufacturing plants for two years. Year 1 Year 2 Sales $ 3,540,000 $ 3,990,000 Costs Redesign process $ 28,000 $ 36,100 Discard defective units 39,100 45,500 Training on equipment 260,000 220,000 Warranty claims 127,000 173,000 Contract cancellations 207,000 142,000 Rework 70,000 108,000 Preventive maintenance 113,000 152,000 Product liability claims 303,000 177,000 Final inspection 190,000 198,000

Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for year 1 and year 2. (Round your answers to one decimal place.)