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Nuke-It-Now manufactures microwave ovens. The following represents the financial information from one of its manufacturing plants for two years: Year 1 Year 2 Sales $
Nuke-It-Now manufactures microwave ovens. The following represents the financial information from one of its manufacturing plants for two years:
Year 1 | Year 2 | |||||
Sales | $ | 3,500,000 | $ | 3,800,000 | ||
Costs | ||||||
Redesign process | $ | 29,000 | $ | 37,000 | ||
Discard defective units | 37,000 | 43,000 | ||||
Training on equipment | 250,000 | 210,000 | ||||
Warranty claims | 129,000 | 176,000 | ||||
Contract cancellations | 201,000 | 154,000 | ||||
Rework | 72,000 | 96,000 | ||||
Preventive maintenance | 114,000 | 152,000 | ||||
Product liability claims | 302,000 | 176,000 | ||||
Final inspection | 190,000 | 198,000 | ||||
Required:
Construct a cost of quality report for year 1 and year 2. (Input all amounts as positive numbers. Round percentage answers to 1 decimal place (i.e., 32.1).)
NUKE-IT-NOW CORPORATION Cost of Quality Report Year 1 % Year 2 % Sales revenue Prevention: Total prevention costs Appraisal: Internal failure: Total internal failure costs External failure: Total external failure costs Total costs of quality
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