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Nuke-It-Now manufactures microwave ovens. The following represents the financial information from one of its manufacturing plants for two years. Year 1 Year 2 Sales $

Nuke-It-Now manufactures microwave ovens. The following represents the financial information from one of its manufacturing plants for two years.

Year 1 Year 2
Sales $ 3,590,000 $ 3,880,000
Costs
Redesign process $ 30,000 $ 37,200
Discard defective units 37,500 43,400
Training on equipment 247,000 213,000
Warranty claims 131,000 178,000
Contract cancellations 202,000 162,000
Rework 72,000 93,000
Preventive maintenance 124,000 160,000
Product liability claims 307,000 172,000
Final inspection 203,000 204,000

Required:

a. Classify these items into Prevention, Appraisal, Internal failure, or External failure costs.

Activity Category
Redesign process
Discard defective units
Training on equipment
Warranty claims
Contract cancellations
Rework
Preventive maintenance
Product liability claims
Final inspection

b. Calculate the ratio of the prevention, appraisal, internal failure, and external failure costs to sales for year 1 and year 2.

Year 1 Year 2
Prevention % %
Appraisal % %
Internal failure % %
External failure % %

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