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O3: Define the role of customer service in terms of reverse logistics. The reason this one is important is the way it affects review and
O3: Define the role of customer service in terms of reverse logistics. The reason this one is important is the way it affects review and perspectives of your company. A bad review or reputation, in a world of social media, could greatly hinder a companies overall revenue stream. The ability to provide quality customer service, in any form, can potentially improve your company
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Authors: Stephen P. Robbins, David A. DeCenzo, Robert M. Wolter
8th edition
133884869, 133884864, 978-0133884869
