Objective

Document lessons learned from a project.

Instructions

We covered the processes associated with the documentation of lessons learned. Now it's your turn. For the sample project, please document lessons learned in the provided spreadsheet template. For this assignment, you must include the following items:

Project Identification information

Project successes: These are the good things you want to repeat on future projects. The recommendations and actions should focus on "hardwiring" the success to the extent possible to ensure it can be repeated.

Project failures: Failures are bad things you don't want to happen on future projects. The recommendation and actions should focus on preventing them $($if possible$)$ and getting to the root cause of the failure.

Process improvements: This section is reserved for existing processes $($examples: project management process, registration process$)$ and looking for ways to improve the overall process. Hint: do not focus on one specific failure within a process. To do so$,$ is a failure and should be moved to that section. Always look at the process as a whole and ways to improve multiple steps within that process.

Download the sample project: Lesson $17$ Sample Project $($Word Document$)$

Template Instructions

Complete this assignment in a spreadsheet, using the following template: Lesson $17$ Lessons Learned Template $($Excel$)$

For each column provide the following information.

Column A $-$ Category: This is the broad category of the lesson learned. Examples include project management, stakeholder management, venue.

Column B $-$ Name: Provide a sub$-$category of Column A for easier filtering and sorting lessons learned. Example: Category: Venue, Name: food services

Column C $-$ What happened: describe the situation as it happened.

Column D $-$ What was the impact: explain details of how the project or its stakeholders were impacted by what happened. Example: What happened $=$ rooms too cold. Impact: unhappy attendees.

Column E $-$ Recommendation: What should be done to address the situation and its impact?

Column F $-$ Action: List at least one specific way you can fulfill the recommendation. It should be worded as some task or activity or project designed to realize the potential of the recommendation. All lessons must have recommendations and actions. "none" is not an acceptable action.