Objective of this Assignment: Develop and implement a set of strategic goals designed to build and shift organizational behaviour and culture from a current state to a desired outcome. Outline the goals and an implementation process that applies the concepts and tools learned relating to organizational behaviour as well as engaging workplace teams in a change management process. Define and defend what success will look like and include a set of metrics in your plan that will be used to celebrate achieved outcomes.

For this assignment, read the following scenario:

After working for your company, Chester's Widgets and Gadgets, for nearly 2 years, you are approached by the president of the company. He shares his concerns about his vision and strategic plan, outlining that he cannot seem to engage the team in them, and that the organization is too slow to change. He asks you to do something to fix it. You leave his office frustrated because you believe that his modelled behaviour has done nothing to create some sense of urgency or clarity to the team with regards to what needs to be done to reach his desired state. Nonetheless, you are not one to give up, and begin to tackle the job that he has assigned by exploring what steps must be taken to turn things around.

Step 1: Your Role and Goal

As the senior leader in charge of organizational development, behaviour, and culture, you embark on a goal-setting establishment exercise to motivate employees, change attitudes and norms. The goals must be clear and must also foster and encompass a culture of productivity, safety, support for one another, as well as personal growth. Your task is clear but is an uphill battle because the change will have to start with a select few and spread from there.

Your process, goals and implementation plan must be succinct, well-defined, and actionable, as well as timely.

Step 2: Deliverables for this Assignment

Design a start-to-finish goal-setting strategy, including:

• Build buy-in to change, which should include key items such as:
  • how the goals and process will unfreeze;
  • change and refreeze organizational culture;
  • support changeability;
  • creating an adaptive culture.
• How will you structure the plan and organizational goals to achieve results?
• How will the plan motivate employees and measure success?
• How will you steward the plan as the senior staff member in charge of its design and implementation?
• Include a timeline with goals and outcomes for each stage of the plan.
• As this assignment is based on the five course learning requirements for the course, make sure to demonstrate your ability to incorporate and apply concepts and models that you have learned throughout the course.

You must design the program from the scenario provided. If there is information that you wish to include but is not noted in the scenario, you are encouraged to research, cite, and reference external sources of information that support your work.

It is expected to see your definitions of change, resistance to change as well as concepts and models from earlier models---communication, perception, motivation etc. Your key concepts for this assignment are the Lewin and Kotter Models of change.