Objective:

To describe a process and represent it using Business Process Model and Notation (BPMN).

Business Scenario:

Consider the case of the New York Actors Workshop (NYAW), a community theater that presents live performances 6 times per year. Roles are highly sought-after among aspiring thespians. NYAW has the following process for casting actors, dancers, singers, models, and other talent for live performances.

Talent for the cast apply for available roles for specific performances on the NYAW audition website. A completed application includes background information as well as multimedia clips of their work (e.g. monologue, dance, song, etc.) and resumes with head shot (photographs).

The website pre-qualifies applicants for available roles against specific requirements for each performance (e.g. height/weight range, gender for actors; voice ranges for singers; dance skills for dancers; etc.)

If there are no roles matching the applicants background, they are told so immediately and thanked for their interest.

If there are roles available, the application is saved and the applicant is notified that s/he is pre-qualified and that auditions coordinator will be in contact with them.

The auditions coordinator and her team begin review of applications after the casting website has been open for 10 days (Experience tells them that waiting 10 days for audition applications generates a critical mass of pre-qualified applicants).

If the applicant does not have an electronic portfolio with NYAW, one is created.

If the applicant is applying for a non-speaking role (e.g. dance, singing, model, extra) and was pre-qualified, s/he is automatically scheduled for an audition and receives an email with the audition date.

If the applicant is applying for an actor role (i.e. speaking role), the applicants electronic portfolio is reviewed by the Director.

In the Directors review:

If the Director decides she wants an audition, the actor receives an email invitation with the date of an audition.

If the Director decides she does not want an audition, the actor receives a Thank you email and is encouraged to apply for future roles.

The NYAW has a limited time to review applications and schedule auditions. If an application has not been reviewed and a decision made within 60 days, the applicant receives an email thanking them for the application but tells them they have not been selected.

The Assignment

Part II BPMN Model

Draw a business process diagram of this process using BPMN. You need to use Pools, Events, Activities, Gateways, Sequence Flows, and Message Flows as described in the White Introduction to BPMN article. Use the BPMN version 2.0 notation from BPMN 2.0 by Example or BPMN 2.0 poster. (Do not follow the adapted notation used by Harmon in the textbook.)

You may need to use the notation for Exclusive Gateways, Parallel Gateways, sub-processes, event timers and attached events in this diagram.

Use the concept of a black box pool for the talent. Represent those activities for which you dont have sufficient details as sub-processes.