Objective.: To improve the quality of online education offered to both international and domestic students by Fall Quarter, 2022.

Case Summary: A committee has been assigned to identify areas of improvement for online education offered to both international and domestic students within the Bachelor of Science in Business Administration program. This initiative also involves facilitating effective learning for students in the above categories. In order to complete this task, the committee should conduct an external assessment to identify current and emerging demands as well as trends in education. Following the completion of this step, the committee should compare the obtained information against the institution's existing capacities, resources, and competitive position within the market. Based on the above gap analysis/comparison, the committee is required to propose and justify at least five (5) fine-scale and five (5) large-scale tasks/solutions that could enhance the school's ability to respond to the identified external demands. For more information, please refer to the provided instructions and requirements