Objective

To provide you with an opportunity to develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs), and goals for the work team.

1. Refer to a provided case study in Activity 1A, use the template below to develop performance plans to establish expected outcomes, outputs, key performance indicators (KPIs), and goals for the work team.

You are required to write relevant detail of your findings/views on the following areas in relation to ABC restaurant.

1)Improving performance

Area

Your workplace

Develop performance plans

Improved individual and team, performance and participation

2)Measures for monitoring and evaluating

Area

Your workplace

Expected outcomes

Outputs

Key performance indicators