Objective:To provide you with an opportunity to identify how to investigate incidents and communicate results to relevant groups and individuals according to organisational policies and procedures. Equipment needed:

• Case study
• Access to peers
• Suitable space for a roleplay.

This activity will need to be observed. Your assessor has a list of criteria to base your assessment on.

Refer to Case Study A - Investigation

This will be a roleplay activity. You should work with two of your peers who will play the role of team members in the organisation.

• Imagine you are the manager of D&N Printing investigating the incident. Conduct a one-to-one meeting with Jonathon about his behaviour and offer feedback. Next, conduct a one-to-one meeting with Yasmine explaining what actions you have taken to investigate and resolve the incident.
• How could you communicate the results of the investigation to the wider company, with regards to the prevalent problem?