Objective	To provide you with an opportunity to identify how to develop risk management plan and strategies.
Equipment needed	Case Study C - Risk assessment model.
	This activity will not require observation. Identify three types of workplace risks. Refer to the scenarios below. Using the risk assessment model in Case Study C, assess the level of risk to the two situations in the scenarios and suggest suitable actions to be taken to reduce the risks. Scenario A Ali is the branch manager at a regional estate agents. A new local competitor has just opened and have cut their sales fees to 2% as an introductory offer. Ali has noticed that they have attracted nearly 40% fewer vendors this month. Vendors account for 66% of the agents' revenue, and they are reliant on this income to survive as a business. Scenario B Jack runs a builders merchants. One of his sales advisors calls him to assist with an irate customer who has not received a large delivery of gravel. The customer is a large, reputable builders firm who have been using Jack's company for many years but are threatening to move to a competitor and leave negative feedback on their website. Jack realises that the fault lies with his team and tries to seek a solution for the customer.