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objectives Ensure that every team member can proficiently communicate through both face-to-face and online channels, as evidenced by 100% of all team members effectively utilising
objectives
- Ensure that every team member can proficiently communicate through both face-to-face and online channels, as evidenced by 100% of all team members effectively utilising communication tools and methods within 2 weeks.
- Ensure that new employees are trained to work together on projects across departments using shared project management software, with the goal of meeting 80% of project objectives within an established timeline of 2 weeks.
- Provide team leaders in all departments with conflict resolution strategies to use during team disagreements, aiming to reach positive resolutions in at least 70% of cases within 2 weeks.
- Teach team members from different departments how to use problem-solving methods to tackle project obstacles that demand a range of expertise, aiming to enhance problem-solving speed by 25% in 2 weeks.
- Maintain a uniform level of customer service from all team members in client-facing positions throughout the entire customer journey, with the goal of boosting customer satisfaction ratings by 20% in 2 weeks.
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Identify and defend the training methodologies (from the text book stated below) that will be used to deliver the objectives of the training programme listed above, which will add value to the Hotel.
please use the employees and development fifth edition by ramonds A.noe text book to answer the question
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