Objectives for Chapter 1 Information Systems and People

1. Describe the main roles that information systems play in organizations.
2. Compare the terms data, information, and knowledge, and describe three characteristics that make information valuable.
3. Describe the four main components of an information system and the role that each plays.
4. Identify several research areas that are studied in the discipline of management information systems (MIS).
5. Provide examples of how business, nonprofit, and government managers, as well as information technology departments, depend on information systems knowledge.
6. Explain how information systems present both promises and perils, and pose ethical questions.

Objectives for Chapter 2 Information Systems and Strategy

1. Describe Porter's five competitive forces that shape industry competition.
2. Explain how disruptive innovations, government policies, complementary products and services, and other factors affect how the competitive forces operate.
3. Identify the components of the value chain and explain its extended version.
4. Describe how information systems apply to competitive strategies for business.
5. Explain how information systems apply to strategy for nonprofit organizations and governments.
6. Explain why the role of information systems in organization shifts depending on whether the systems are deployed to run, grow or transform the business.

Objectives for Chapter 3 Information and Communications: The Enterprise Architecture

1. Describe the four hardware components of a computer, giving examples of each component.
2. Identify and provide examples of the two major types of software, and describe how software is created.
3. Describe the major types of networks and the transmission media they use, and give examples of network protocols.
4. Explain the importance of the enterprise architecture, describing trends in ICT architecture over time.