Observation Checklist Learner name: Date: Time: Observations tasks 1. Prepare rosters a. Identifies employment instruments and industrial agreements staff are employed under b. Reads and understands the compliance requirements that apply to rostering staff under the employment instruments and industrial agreements that apply c. Determines an operational area that will be the work location for which rosters are to be produced d. Determines operational requirements (opening and closing times, operating hours, expected customer traffic) of the area for which rosters are to be produced e. Identifies the three periods to which rosters for the purpose of this Activity are to be developed f. Investigates and ascertains the financial parameters that apply to the rosters to be prepared g. Determines the service standards/levels to be attained by the rosters to be prepared h. Analyses staff backgrounds, capabilities, profiles, histories to gain an understanding of potential staffing combinations that will provide an appropriate mix of skills and other factors in the rosters to be prepared i. Meets with employees to discuss and identify individual needs, wants and preferences for upcoming rosters j. Identifies and accommodates valid social and cultural needs, wants and preferences of employees into rosters in accordance with legally mandated