Observation (in minutes) Activity Registration Co-Payment vital signs Placement to exam room Examination Test order entry Referral requests Follow up appointment scheduling Performance Rating 1.15 0.95 0.96 0.98 1 1.02 1.11 1.08 1 3 7 9 3 18 4 11 3 2 6 9 8 5 15 7 10 5 3 4 11 11 4 19 3 16 3 4 8 8 12 6 22 5 9 4 5 4 12 9 3 18 4 8 3 6 5 9 8 5 12 11 9 4 7 4 6 10 3 19 9 7 4 9 6 11 12 6 21 12 7 5 10 4 9 8 5 16 11 9 3 11 6 12 12 4 21 14 7 3 Observe Normal 12 d Time Time 4 4.91 5.65 10 9.45 8.98 11 10.00 9.60 7 4.64 4.54 17 18.00 18.00 9 8.09 8.25 6 9.00 9.99 5 3.82 4.12 Job OT Job NT a. Excluding the wait times, recalculate the standard times. b. If there were an average of 1,800 patient visits to the outpatient clinic, what would be the standard hours per month? c. If the target utilization rate is 80%; the indirect support time per visit is 0.10 hour; and total admin time is 5 hours per day, what is target FTE level? d. If fringe benefits account for 9% of the target FTEs, what are the required FTEs? (That is, what are the FTEs required per year, based on 52 weeks, 40 hours/week?) EX 7.6 Average RN minutes needed on a daily basis in various units Utilization: 0.85 ICU 7000 CCU 8000 CURG 8500 MED 9000 PED 7500 OB/GYN 6500 a) RN FTEs (Assume the RN works 8 hours/day, and 1 hour=60 minutes.) b) Calculation of "Coverage Factor" for 5/40 plan (That is, calculate the coverage factor, and then use this factor to determine how this will affect FTEs.) c) Calculation of "Coverage Factor" for 10/40 plan (That is, calculate the coverage factor, and then use this factor to determine how this will affect FTEs.)