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Obtain a copy of the award criteria for the Malcolm Baldrige National Quality Award. Pick a category (business/nonprofit, education, health care) in which you have

  • Obtain a copy of the award criteria for the Malcolm Baldrige National Quality Award.
    • Pick a category (business/nonprofit, education, health care) in which you have interest, experience, or a personal connection.

Leadership,Strategic Planning,Customer Focus,Measurement, Analysis, and Knowledge Management, Workforce Focus,Operations Focus,Results

    • Using the criteria, design a project for self-assessment. If possible, implement the project and collect results.https://www.nist.gov/baldrige/baldrige-criteria-commentary
  • Present a description of your project or the results of its implementation in your report.

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