occupa- lat are they? What are the illis, if any, on your willingness to sacrifice pay for these job characteristics? BUILDING EFFECTIVE TECHNICAL SKILLS voy Jodyr zob Exercise Overview Technical skills are necessary to understand or perform plant. You need to hire people to fill two jobs. One the specific kind of work that an organization does. In job is for a plant custodian to sweep floors, clean many organizations, this work includes hiring appro- bathrooms, empty trash cans, and so forth. The priate people to fill positions. This exercise will help other job is for an office manager who will supervise a staff of three clerks and secretaries, administer the you apply certain technical skills to the process of plant payroll, and coordinate the administrative employee selection. operations of the plant. Exercise Background Exercise Task You may choose either of the following exercise varia- Reviewing what you've done so far, now do the tions. We tend to favor Variation 1 because the exercise following: is usually more useful if you can relate to real job requirements on a personal level. 1. Identify the most basic skills needed to perform each of the two jobs effectively. Variation 1. If you currently work or have worked 2. Identify the general indicators or predictors of in the past, select two jobs with which you have whether a given individual can perform each job. some familiarity. Try to select one job that entails 3. Develop a brief set of interview questions that you relatively low levels of skill, responsibility, educa- might use to determine whether an applicant has tion, and pay and one job that entails relatively the qualifications for each job. high levels in the same categories. 4. How important is it for you, as a manager hiring an employee to perform a job, to possess the tech- Variation 2. If you've never worked or you're not nical skills needed to perform the job that you're personally familiar with an array of jobs, assume trying to fill? that you're a manager of a small manufacturing doj of no YmonotuA