occurs when senior managers initiate changes with the goal of having a comprehensive impact on the organization and its performance capabilities. Select one: a. Top-down change b. Bottom-up change c. Incremental change d. Outside-in change e. Inside-out change 4 Woody, a software engineer at Pixtoy Inc., has to report to two managers at the same time, a functional manager and a team manager. In the context of divisional structures, Woody is working in a _ structure. Select one: O a. geographical O b. customer O c. process d. product e. matrix