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Of 100,000 customers who were active in 2005, 60,000 are still active in 2006, the average retention rate is: Question 2 options: It can't be

Of 100,000 customers who were active in 2005, 60,000 are still active in 2006, the average retention rate is:

Question 2 options:

It can't be determined since the initial 100,000 have not been segmented into cohorts

40%

1 X .9 X .6 = 54%

60%

None of the above

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