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Of course the most time-consuming job of the Help-desk agent is to analyze computer issues. Why are so many computer problems traceable to user errors?
Of course the most time-consuming job of the Help-desk agent is to analyze computer issues. Why are so many computer problems traceable to user errors? Describe a recent error you caused as a user. Do you think your error is a common issue or unique to you? What could be done in the future if anything, to prevent the kind of error that you made?
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