OFFICE SUPPLIES EXPRESS 21655 S. Whittier Boulevard 562-866-3224 Whittier, CA 90655 www.officesuppliesexpress.com March 20, 2020 Mr. Steve Zimmerly 855 N. Vermont Avenue Los Angles, CA 90029 Dear Mr. Zimmerly: Thank you for your interest in our latest line of color laser printers. As a future small business owner, we welcome you to the small business owner community. Enclosed is a company catalog that will provide you with all the information that you requested regarding brand names, models, quality, printer features, and pricing for our line of color laser printers. I would like to arrange an appointment with you at your earliest convenience so that we can discuss any questions you might have in more detail. Office Supplies Express is committed to providing you with the highest-quality printer at the lowest possible price. I look forward to talking with you soon and to developing a strong business relationship. Sincerely, Sylvia Chavez Customer Support Representative Enclosure Sylvia Chavez Sample Letter when no letter head is being used 21655 S. Whittier Boulevard Whittier, CA 90655 March 20, 2020 Mr. Steve Zimmerly 855 N. Vermont Avenue Los Angeles, CA 90029 Dear Mr. Zimmerly: Thank you for your interest in our latest line of color laser printers. As a future small business owner, we welcome you to the small business owner community. Enclosed is a company catalog that will provide you with all the information that you requested regarding brand names, models, quality, printer features, and pricing for our line of color laser printers. I would like to arrange an appointment with you at your earliest convenience so that we can discuss any questions you might have in more detail. Office Supplies Express is committed to providing you with the highest-quality printer at the lowest possible price. I look forward to talking with you soon and to developing a strong business relationship. Sincerely, Sylvia Chavez Customer Support Representative Enclosure Using the following example of business letters, and referring to Appendix "A" at the end of the book, Identify the formatting elements that make these documents a business letter.